Manage daily cases and arrangements by centre, team and service scope, with an organisation-wide management view.
Home Care Services/Home-Based Community Care
A connected care operations platform
Make every home-care visit
more connected and reassuringOne connected platform for home-based community care
A multi-centre digital platform for NGOs delivering home-based community care—connecting assessment, case management, service planning, frontline work, finance and reporting.
Care, connected.
One shared workflow for coordinated, person-centred care.
Designed for NGO operations
One platform for your organisation’s daily services
From community centres to frontline home visits, each role has the information it needs while maintaining consistent case and service records.
Social workers, care workers, home helpers, HCPs, finance staff and managers collaborate in one workflow.
Delivered services flow through to billing, receipts, reconciliation and management or SWD statistics.
System dashboard
Daily operations in one clear view
The dashboard brings managed cases, weekly service arrangements, tasks and alerts into one clear daily view.
Contact our representativeService context
Designed for Hong Kong’s home-based community care services
Built around day-to-day service delivery, the platform helps teams manage service users, care arrangements and outcomes systematically.
Home Care Services for Frail Elderly Persons
Support planning, records and follow-up for personal care, nursing care, rehabilitation exercise, social activities and carer support.
Home Support Services
Support meal delivery, home cleaning, personal care and escort services for older people, people with disabilities, individuals and families with social needs, and carers.
Important note
Eligibility, formal assessment, waiting-list management and service allocation must follow Social Welfare Department policy and each organisation’s procedures. The platform supports internal operations, record-keeping and management; it does not replace official assessment or central waiting-list mechanisms.
Eligibility, formal assessment, waiting-list management and service allocation must follow Social Welfare Department policy and each organisation’s procedures. The platform supports internal operations, record-keeping and management; it does not replace official assessment or central waiting-list mechanisms.
The care journey
From referral to outcomes, your data stays connected
Keep daily work in one clear, traceable service-user-centred journey.
01 · INTAKE
Intake and assessment
Record referrals, needs, eligibility and recommended services; then manage waiting lists or open cases.
02 · CARE
Cases and care plans
Bring together personal information, visit and contact records, interventions, reviews and case progress.
03 · DELIVER
Scheduling and frontline delivery
Schedule services, meals and staff; HCPs and assistants deliver assigned work.
04 · MANAGE
Confirmation, billing and reporting
Service outcomes flow to invoices, receipts, reconciliation and statistical analysis for management decisions.
What it enables
Bring service quality, operational efficiency and management insight together
Complete case history
Maintain contextual service and care records from case opening through review, progress and closure.
Centre and team collaboration
Support cross-district and cross-centre service management while retaining daily centre and team responsibilities.
Flexible service scheduling
Coordinate home care, HCP visits, meal delivery and staffing for clearer daily service plans.
Mobile frontline support
HCPs can manage visits and health observations, while assistants can view assigned work and schedules.
Connected financial processes
Connect confirmed services to charges, invoices, receipts, payment support and reconciliation.
Ready for reporting
Turn daily service data into structured information for organisational management and SWD statistical reporting.
Explore in detail